Rapport – the magic of connection



Rapport is a connection, especially harmonious, or a sympathetic relationship. More simply thought of as what happens when two people click͟— they connect, interact well, and respond to each other favorably.

For a young person to feel rapport with boarding staff, they will need to feel a connection, feel understood and feel their concerns are highly regarded. When a point in the relationship is reached where a flow of information is happening naturally, that is called rapport.

Rapport is not synonymous with affection, and indeed a young person doesn’t have to like you to feel a rapport with you. However, they must feel safe and respected.




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