Saving Kylie Ryan – Case Management in Boarding

When Kylie Ryan arrived at the residence from her home on a remote cattle station, it was her third boarding school in two years. After a normal settling in phase, Kylie made friends and seemed to be doing well but then appeared to detach and become depressed and disengaged. She complained of stomach cramps and frequently requested Panadol. When Kylie’s parents suddenly separated mid-term, the boarding manager decided to take a ‘case management’ approach to addressing Kylie’s needs.

Case management assesses a young person’s needs, and collaborates with them to plan, manage and review in a systematic organized way, the supports and services to meet their needs and build on their strengths and capacities. There are significant benefits to using a Case Management approach in a boarding residence. Read more.



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