CHC42015 Certificate IV in Community Services – Student Residential Care

This is the current release of the certificate IV that has been specifically developed for people who are working in the student boarding industry, in boarding schools, or boarding residences.


  • The only Nationally recognised boarding training qualifications in Australia.
  • Constantly updated for currency and best practice in the Australian boarding industry
  • Over 800 people have chosen this qualification.
  • Has been delivered in Australia, Germany, the Philippines, Indonesia and Malaysia.
  • A training pathway to the Diploma of Youth Work CHC50413 (also contextualised by BTA for the student boarding industry).
  • Developed and delivered by qualified trainer/assessors with long-term boarding school experience. The trainers, Steve and Jenny Florisson have been involved in Indigenous education since 1978 and Indigenous Boarding schools since 1987. Steve is a board member of the CAPS association, which owns and manages two indigenous boarding schools. Steve and Jenny Florisson have delivered training for staff working in more than thirty Indigenous boarding residences in Australia.
  • The unit HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people (now CHCDIV002) reviewed by a number of Indigenous people and trainees, and is recognised as very effective and appropriate training.

Training modes


1. Combo class – mix of on line, distance and workshop

  • Commence working on one unit each week:
  • Choose how you learn; written notes, webinar or video.
  • Complete the first assessment by each Friday.
  • A workshop and practical assessments to complete.
  • Phone and Email support.


2. Face to Face workshop

Is available with trainers in your residence over five days. Some assessments must be completed before and after the training at your own pace.


It is most effective with a ‘face to face’ component because of the interaction and dialogue between people in the group and with the trainers, who are able to make the training very relevant to the local context.


Workplace context

The course has been designed for boarding staff that are currently working in the student boarding industry, or who are able to carry out work experience in a boarding residence. Typically, students are enrolled about 12 to 14 weeks before the ‘face to face’ training workshop. Students receive their training material and are required to carry out reading and assessments each week over that 12 to 14-week period. The two trainers then deliver the ‘face to face’ component of the training, and there will be practical assessments to complete after the training.


Practical skills

The trainee will need to have a Head of Boarding/Residence Manager who is prepared to review their practical work skills, as a ‘third party assessment’. This may be carried out as a workplace review or performance management process after the face-to-face training week. Where the trainee is experienced and proficient in these skills, the Head of Boarding/Residence Manager may sign off on the skills immediately.



The total individual cost of the training is from $950 to $1650, depending on the number of trainees involved.


The mixed mode option is $950.

The CHC42015 Units


Book 1. Foundation: The Student Residential Care Industry

CHCCDE003 Work within a community development framework
CHCPRT001 Identify and respond to children and young people at risk
CHCLEG001 Work legally and ethically
CHCCCS009 Facilitate responsible behaviour
HLTAID003 Provide first aid


Book 2. People Skills in Student Residential Care

CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCYTH001 Engage respectively with young people
CHCDIV002 Promote Aboriginal and / or Torres Strait Islander cultural safety


Book 3. Working Effectively in the Residential Care Industry

CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCCS016 Respond to client needs
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCGRP002 Plan and conduct group activities
HLTWHS003 Contribute to WHS processes


There are nine electives and learners must choose eight of these electives.


For an application form Click here

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